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Wipro & DIAL sign a long term strategic tie-up

Business

Delhi International Airport (P) Ltd (DIAL) and IT major Wipro, have announced a 10 year total outsourcing agreement to provide world class IT Infrastructure and Services for the Indira Gandhi International Airport (IGIA), New Delhi.
This partnership assumes significance as IGI airport’s new integrated terminal (T3) will be the gateway for the Commonwealth Games scheduled to be held in New Delhi. Terminal 3 at IGIA will be one of the largest airport terminals in the world.
Information Technology is a key driver for critical airport operations including Flight management, terminal management, ground handling and property management. The total outsourcing engagement will deliver business IT alignment for DIAL by combining leading airport solutions with Wipro’s strong practices of governance, process excellence and integrated service delivery.
Wipro is responsible for complete IT management in T3 for 10 years and will deliver seamless and highly available Airport IT operations. The scope includes airport specific applications, data centre, networks, security and surveillance systems and end user systems.
Additionally Wipro will be responsible for managing a host of intelligent systems including building management systems, access control, public address, and telephony. For passengers, this engagement will deliver superior customer experience and for airlines, it will deliver fast efficient systems which enable quicker turnaround times.
The parties signed an agreement to form a joint venture which would be named Wipro Airport IT Services Ltd. Wipro would hold 74% in the JV and DIAL will hold 26% stake. The JV would be the innovation partner for DIAL and will focus on emerging business models and technologies for airports. It will also build competencies in airport specific applications.
“Our vision is to make the IGI Airport a Global showcase and IT will be a significant Business Driver. We are delighted to have a strong partner like Wipro with proven capabilities in delivering superior business value as our partner in realizing that vision for us,” said Kiran Kumar Grandhi, chairman Airports, GMR Group.
Speaking on the occasion Suresh Vaswani, Jt.CEO & member of the board, Wipro said: “ Airports and aviation industry in India require a massive infusion of IT and this unique partnership will create new industry standards in modern airport management based on world class IT and business processes powered by innovation”.
Speaking on the occasion, PS Nair, CEO, DIAL said: “Our vision is geared towards providing a future-proof strategy to become one of the top airport operators globally. Wipro’s proven expertise in managing large IT enabled environments coupled with a vibrant innovation culture will be the core driver of this joint venture.”
Anand Sankaran, senior VP and business head – India & Middle East, Wipro, said: ”We are honored to be part of this prestigious project. We plan to deploy IT systems and services that are extremely robust, scalable and flexible, and in keeping with global best practices in airport management. Our aim is to enable transformation of airport operations to bring in enhanced efficiency and customer satisfaction.”
This partnership was decided as an outcome of a global competitive bidding process which attracted several global and Indian IT majors. In a keenly contested deal Wipro emerged as the preferred partner for the outsourcing deal spanning 10 years.

About DIAL: Delhi International Airport (P) Ltd (DIAL) is a joint venture company; comprising the Bangalore headquartered global Infrastructure major GMR Group with a significant pan-India and International presence, Airports Authority of India, Fraport and Malaysian Airports. DIAL is working towards the modernization and restructuring of the Delhi Airport. The project being developed by DIAL under Public Private Partnership has been given the mandate to finance, design, build, operate and maintain the Delhi Airport for 30 years with an option to extend it by another 30 years.

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