Posted inPeople

“Our smart, ML IoT solution can increase elevator availability by 50%”

Manish Mehan, CEO & MD, TK Elevator India, on some of the fundamental changes in the company's products

tk elevator, manish mehan,

Can you provide an overview of your company and the range of solutions you offer for different sectors?

TK Elevator offers a comprehensive range of mobility products and services, including passenger, freight and panoramic elevators, home elevators, stair and platform lifts, escalators, moving walks and PBBs for low, mid and high-rise properties across different sectors. TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally.

In the Indian market, our enta and meta series are among our best-selling products, providing a comprehensive range of low to mid-rise solutions for various scenarios, including with machine room and machine room-less applications. Our zeta range of high-speed solutions, on the other hand, is the preferred choice for many premium high-rise residential and commercial projects. Recently, we introduced our new enta villa range in India, specifically designed for multi-floor houses and villas. This solution enhances accessibility, convenience, comfort, and safety, ultimately increasing the value of the property. There is significant potential for large mansions and villas in India, particularly in prime locations with high-end amenities, driven by a growing number of affluent buyers seeking spacious, comfortable, and exclusive living spaces. Furthermore, with our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility.

What advanced safety features are included in your elevator systems, and how do you ensure compliance with local and international safety standards?

Safety is a core value at TK Elevator. All TKE vertical mobility solutions are designed to optimize transport capacity, space requirements, safety, energy efficiency, durability and recyclability. Our elevators are equipped with world-class safety features such as overload protection, door safety curtain, machine overheat protection, unintended movement detection, door lock bypass, rescue operation system, etc. – plus assorted other features that comply with local and international safety standards to ensure safe and comfortable ride for passengers and staff.

Beyond the basics, elevator safety is undergoing a fundamental transformation because of cutting-edge technology breakthroughs. TK Elevator’s Destination Selection Control (DSC) technology, for instance, streamlines passenger experiences by efficiently assigning elevator vehicles to travellers heading to the same location, lowering wait and travel times while minimizing crowding. Smart elevators powered by the Internet of Things (IoT) not only monitor performance but also provides real-time maintenance data, which effectively help property owners, managers and engineers predict and prevent problems before they arise.

Do you provide remote monitoring and predictive maintenance for your elevators, and how do these services help in preventing unexpected breakdowns?

TK Elevator’s MAX Digital Solution leverages cloud-stored data to schedule maintenance based on machine-calculated life-span predictions of components, this approach results not only in fewer service disruption and safer operation but also significant savings in labour costs. With the help of IoT platforms like MAX, elevators can virtually talk to us, tell us when they need help, and even help technicians accurately predict problem causes and solutions.

Our smart, machine learning Internet of Things (IoT) solution can increase elevator availability by up to 50%, by reducing out-of-service situations through real-time diagnostics. MAX predicts maintenance issues before they occur, and empowers elevator engineers to make timely maintenance decisions by flagging the need to replace components and systems before the end of their lifecycle.

How do you ensure that your elevator systems are future-proof and can be easily upgraded with new technologies to meet evolving airport needs?

At TK Elevator, we prioritize innovation that stems from our customer-centric service mentality and our commitment to meeting customer needs. Drawing from our extensive knowledge and foresight of the market, we have introduced a range of products and solutions for transportation infrastructure such as airports, focusing on safety, sustainability and adding value for our customers.

As with all other public transportation infrastructure, airport projects require dependable and efficient mobility system to provide safe and seamless travel for thousands of business travellers and holiday makers continuously. At TK Elevator, our mobility solutions help our customers do just that. From high-capacity elevators to heavy-duty escalators, and moving walks help you manage heavy traffic at the airports and stay in charge. They help commuters and travellers feel safe and confident.

As airports traffic and passenger volumes increase in Indian cities, reliable elevators are more important than ever to ensure efficient and stress-free mobility for all travellers. TK Elevator’s solutions provide dependable, energy-saving mobility at airports around the globe.

We also work with our clients to find the right solution to service, retrofit and modernize their aging system, whether it’s made by a competitor or us. TK Elevator has the capability to service mobility equipment of all major makes, our Universal Service offering helps airports manage their mobility assets more effectively. Through our global service network, our highly skilled professionals keep their new or retrofitted system operating at peak performance for years to come.