Posted inBusiness

TVS SCS secures long-term contract from Dennis Eagle in the UK for aftermarket services

The contract has been renewed for five years, which will be effective from July 1, 2023 to June 2028

TVS Supply Chain Solutions (TVS SCS), an integrated supply chain solutions provider, recently announced the renewal of a key business deal with Dennis Eagle, UK for a further period of five years.

Dennis Eagle is engaged in the design and manufacture of pioneering refuse collection vehicles in the UK. Through the extension of this contract, TVS SCS’ UK division will continue to add value to their aftermarket service and supply of spare parts to Dennis Eagle.

Ravi Viswanathan, managing director, TVS Supply Chain Solutions, said, “Our strong relationship with Dennis Eagle, over the last 16 years, and the extension of this contract demonstrates our commitment to aligning with our customer’s business needs through operational efficiency, and a collaboration-based approach. Our solutions are targeted towards consistently delivering higher accuracy and achieving customers’ key performance indicators. We believe our capabilities and the use of cutting-edge technology have helped us in deepening our relationship with our customers as we continue to deliver value.”

Geoff Rigg, interim president and aftermarket director, Dennis Eagle, said, “What is key to us is our relationship with our customers and TVS SCS has done an excellent job working with us to deliver high standards of service. Critical to Dennis Eagle is having parts available for next-day delivery and TVS SCS’ procurement expertise has continued to maintain this through recent supply chain disruptions, performing better than our competitors. The electronic parts catalogue that TVS SCS provides has given us a sector-leading system and provides our customers with confidence that the part being ordered is what was originally fitted to the vehicle. We are pleased that TVS SCS has committed to further developing this system for our major export market, which will further support our customer service and sales.”

Andrew Jones, CEO, TVS SCS Europe, said, “This is a tremendous endorsement of the TVS SCS approach to develop long-term relationships with our clients and align our business objectives. We believe that we have, over the years, working in partnership to deliver year-on-year growth by ensuring consistently high levels of parts availability. Our success is directly aligned to Dennis Eagle’s and we are delighted this partnership is secured for the long term.”