IKEA has signed a Memorandum of Understanding (MoU) with Rhenus, a global logistics leader, to improve home delivery for customers in the Delhi NCR region. This partnership aims to support the growth of IKEA’s e-commerce expansion and ensure faster and more sustainable deliveries in the area.
The upcoming facility is set to become a prime destination for warehousing logistics services, with excellent connectivity to all consumption areas in and around the National Capital Region (NCR). Located in Gurgaon, this 150,000 sq-ft facility is well-connected for inbound movements by rail, road, and air. Developed in line with IKEA India’s vision, it will be part of one of the largest and most modern warehouse and industrial parks in the country, featuring top-tier warehouse infrastructure and advanced storage and material handling systems. This facility will fulfill hundreds of orders daily, generate numerous job opportunities, and create a diverse and inclusive workspace while implementing industry-leading sustainable practices.
Commenting on the partnership, Saiba Suri, country customer fulfilment manager said, “Our collaboration with Rhenus transcends decades. Bringing their expertise and experience in growing IKEA in other global markets to our operations here is an exciting opportunity for both in our India journey. We share equal anticipation with our customers when it comes to our Delhi NCR expansion. We don’t just plan to scale but create a customer experience that is good for the planet and for the people. IKEA is excited to announce its first foot down in Delhi NCR alongside Rhenus.”
The warehouse is expected to go live early next year, marking an enhanced customer service and operational efficiency for IKEA in India. Establishing the first fully outsourced central distribution centre for IKEA, seamlessly integrated with electronic data interchange linked to Rhenus’ Warehouse Management System for efficient transactions.
Vivek Arya, regional CEO, Rhenus India said, “As we expand our partnership from a European base to a global scale, our journey with IKEA is a testament to our shared commitment to excellence, innovation, and sustainability. This new warehousing project in India is not just an expansion of our operations, but a bold step towards a more inclusive and diverse global presence. Celebrating over four decades of partnership with IKEA, we approach this global expansion with the same fervour and dedication that has been the hallmark of our relationship. It’s a testament to our belief in Long-Term Collaborations, driven by zeal, zest, and a shared vision for excellence on a global scale.”
