Leading Malaysian utility and infrastructure conglomerate MMC Corporation Berhad (MMC) has embarked on a major digital transformation of five ports, in partnership with global software solutions leader, Ramco Systems.
The digital transformation will consolidate and standardise processes of MMC’s ports, which include Pelabuhan Tanjung Pelepas Sdn Bhd (PTP), Johor Port Berhad, Northport (Malaysia) Bhd, Penang Port Sdn Bhd and Tanjung Bruas Port Sdn Bhd. The group-wide transformation was awarded based on the successful implementation of Ramco integrated ERP system at one of Malaysia’s most advanced container terminal – PTP.
This technological transformation programme will propel Malaysia to the forefront of global best-in-class ports – which plays a crucial role in mitigating supply chain challenges, including recent disruptions due to the pandemic.
Building on an earlier implementation by Ramco Systems of an ERP system for PTP where about 90% of the system has achieved Go-Live in phases over the past 10 months, the enhanced rollout will digitalise processes, while providing real-time business information. MMC will also be able to consolidate various business support functions (namely finance, HR, enterprise asset management, SCM, and logistics management) across ports into a single integrated ERP system – all accessible on an integrated dashboard.
Over 8,000 MMC employees across the ports will be plugged into the platform on their computers / mobile devices which now eliminates duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.
The system will also include smart features such as Artificial Intelligence and Machine Learning (AI/ML), which will provide employees with greater insight as well as predictive alerts and chatbots which can reduce human error and save time. This will lay the foundation for MMC’s broader strategy to enhance business experience to our customers and suppliers.
“The pandemic has pushed several trends into the spotlight, such as e-commerce and strengthening the supply chain. More than ever, we see the importance of ensuring our ports remain efficient and capable of quick turnaround, and we had been looking for a partner which could provide a scalable solution for all our ports. With the support from Ramco Systems, MMC is committed to accelerate digital transformation that delivers efficiency, productivity and reliability within our ports to provide the best-in-class service for our customers,” said Dato’ Sri Che Khalib Mohamad Noh, group MD, MMC Corporation Berhad.
PR Venketrama Raja, chairman, Ramco Group, said, “The partnership is a significant milestone in Ramco’s history; the implementation of Ramco’s systems will optimise operational efficiency at MMC Group, thereby translating into faster turnarounds at Malaysian ports and impacting Malaysian trade.”
